Skip to main content The Contact Enricher agent automatically enhances your contact records with detailed personal and professional information, providing valuable context for better relationship building and targeted outreach.
What it does The Contact Enricher agent:
Enriches contact records with professional information and social profiles
Gathers employment history, role details, and company information
Identifies contact preferences and communication channels
Updates contact information to ensure data accuracy
Provides insights into contact interests and professional background
Key Features
Professional Profiling : Detailed employment history, role, and company informationSocial Intelligence : Links to professional and social media profilesContact Verification : Ensures email addresses and phone numbers are currentInterest Mapping : Identifies professional interests and expertise areasCommunication Preferences : Understanding preferred communication channels and timing
Use Cases
Sales Outreach : Personalize outreach with detailed contact backgroundRelationship Building : Better understand contacts for stronger relationshipsAccount Management : Stay informed about contact role changes and movementsMarketing Personalization : Tailor marketing messages based on contact profilesNetworking : Leverage contact insights for more effective networking
Getting Started To enable the Contact Enricher agent:
Navigate to your CustomerOS workspace
Go to Agents in the left sidebar
Find and enable the Contact Enricher agent
Configure your data enrichment preferences
The agent will automatically begin enriching your contact records
Configuration Options
Data Sources : Select which external data sources to use for enrichmentUpdate Frequency : Set how often the agent refreshes contact informationPrivacy Settings : Configure data collection and storage preferencesField Priorities : Choose which contact fields to prioritize for enrichmentQuality Thresholds : Define minimum data quality standards for updates 
