What it does
The Contact Enricher agent:- Enriches contact records with professional information and social profiles
- Gathers employment history, role details, and company information
- Identifies contact preferences and communication channels
- Updates contact information to ensure data accuracy
- Provides insights into contact interests and professional background
Key Features
- Professional Profiling: Detailed employment history, role, and company information
- Social Intelligence: Links to professional and social media profiles
- Contact Verification: Ensures email addresses and phone numbers are current
- Interest Mapping: Identifies professional interests and expertise areas
- Communication Preferences: Understanding preferred communication channels and timing
Use Cases
- Sales Outreach: Personalize outreach with detailed contact background
- Relationship Building: Better understand contacts for stronger relationships
- Account Management: Stay informed about contact role changes and movements
- Marketing Personalization: Tailor marketing messages based on contact profiles
- Networking: Leverage contact insights for more effective networking
Getting Started
To enable the Contact Enricher agent:- Navigate to your CustomerOS workspace
- Go to Agents in the left sidebar
- Find and enable the Contact Enricher agent
- Configure your data enrichment preferences
- The agent will automatically begin enriching your contact records
Configuration Options
- Data Sources: Select which external data sources to use for enrichment
- Update Frequency: Set how often the agent refreshes contact information
- Privacy Settings: Configure data collection and storage preferences
- Field Priorities: Choose which contact fields to prioritize for enrichment
- Quality Thresholds: Define minimum data quality standards for updates