The Ideal Customer Profiler agent analyzes your most successful customers to create detailed ideal customer profiles (ICPs), helping you identify and target prospects with the highest likelihood of conversion.

What it does

The Ideal Customer Profiler agent:
  • Analyzes your best customers to identify common characteristics
  • Creates detailed ideal customer profiles based on successful patterns
  • Identifies key demographic, firmographic, and behavioral traits
  • Provides scoring models for prospect evaluation
  • Continuously refines profiles based on new customer data

Key Features

  • Pattern Recognition: Identifies common traits among your best customers
  • Multi-dimensional Analysis: Considers company size, industry, technology stack, and behavior
  • Dynamic Profiling: Updates profiles as your customer base evolves
  • Scoring Models: Creates lead scoring based on ICP alignment
  • Segmentation: Develops multiple ICPs for different product lines or markets

Use Cases

  • Lead Qualification: Score and prioritize prospects based on ICP fit
  • Marketing Targeting: Focus campaigns on ideal customer segments
  • Sales Strategy: Align sales efforts with highest-value prospects
  • Product Development: Understand customer needs for feature prioritization
  • Market Expansion: Identify new markets that match your ICP characteristics

Getting Started

To enable the Ideal Customer Profiler agent:
  1. Navigate to your CustomerOS workspace
  2. Go to Agents in the left sidebar
  3. Find and enable the Ideal Customer Profiler agent
  4. Connect your customer data sources
  5. The agent will analyze your customers and create initial ICPs

Configuration Options

  • Customer Segments: Define which customers to include in ICP analysis
  • Profile Factors: Choose which characteristics to prioritize (industry, size, etc.)
  • Success Metrics: Define what constitutes a “successful” customer
  • Update Frequency: Set how often to refresh ICP analysis
  • Scoring Weights: Adjust the importance of different ICP factors